Friday, January 4, 2008

CCVP Notes - Books to Have

Please check out Post One as the reason for sharing my vast knowledge (other than for the good of mankind of course!)I have been studying chapter 9 of the Cisco Voice Gateways and GateKeepers Book from Cisco Press. Excellent book, if you are not going to take the GW/GK class it is a must. I breezed thru the first 8 chapters, they are pretty much a rehash of CVoice. If you are just starting out going for a CCVP Cvoice is where you should start, especially if you are a data guy and have no idea of how voice works. Here is my recommended order of studying and testing with books I have used or going to use.

642-432 Cvoice - Cisco Voice over IP (CVoice) (Authorized Self-Study Guide) (2nd Edition)
This was a good basic book on IP Telephony and Telephony in general.

642-444 CIPT - Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
Note this covers Call Manager 4.1. I do not think there is a book out yet that cover Release 5/6. I would use the SRND for CCM 5 and this book if I was was going to take the CIPT 5.0 (642-445) test.

642-453 GW/GK - Cisco Voice Gateways and Gatekeepers (Networking Technology) (Hardcover)
Reading this now. The first half was a re-hash of Cvoice but presented in a more readable writing style. I have no doubt I will pass this exam using this book as a reference.

642-642 QOS - Cisco QOS Exam Certification Guide (IP Telephony Self-Study) (2nd Edition)
I have not read this book yet but I hear it is excellent. The author (Wendall Odom) got me through the CCNA Intro and ICND exams. He is a good writer who manages to take some very dry subjects and make them interesting and entertaining.

TUC - Troubleshooting Cisco IP Telephony (Networking Technology)
This is an older book (2002) that could use some updating - still it is the only one I know of that addresses the subject matter.

Couple of other books I recommend if you are really serious about this:

Cisco CallManager Fundamentals (2nd Edition)
Provides a basic understanding of all facets of Call Manager. Excellent chapters on how the Call Manager dial plan works and how to design one.

Cisco Unity Deployment and Solutions Guide (Networking Technology)
A very deep read on Unity but somewhat entertaining. Jeff Lindborg is one of the authors. He helped create the original Active Voice product that was purchased by Cisco. He now works for Cisco and still answers questions on the Unified Communications Forum on CCO.

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